News Flash


Posted on: February 10, 2021

MyFreeTaxes Updates for 2021 Filing Season

My Free Taxes 2021


This message is being sent to clarify questions received by SPEC-HQ about the program for the 2021 filing season. is operated by SPEC’s National Partner, United Way Worldwide. For the 2021 filing season, will be using TaxSlayer FSA software provided by SPEC under the VITA/TCE program. is a stand-alone website that helps eligible taxpayers do their tax returns for free while receiving assistance, if needed; since 2009, more than 1.2 million taxpayers have taken advantage of this service.


MyFreeTaxes Operations for 2021:

For the 2021 filing season, when taxpayers visit, they will be provided options to file their taxes “By Myself”, “With Assistance” or “I’m Not Sure”. Each of these options leads the taxpayer to a triage location where the taxpayer will be asked to provide some basic information, allowing to route their request to the appropriate tax preparation model (either a VITA/TCE site or the FSA TaxSlayer software).


After providing the basic information requested in the triage section, taxpayers will receive an email from with a link and instructions on how to proceed to complete their tax return for free.


What Partners and Sites Need to Know About

Local SPEC partners who wish to “offer” to taxpayers in their community simply need to post a link to on their own website. These local partners can post the link on their external webpages, and they can provide the link in emails to their clients.


Additional TaxSlayer FSA software licenses are NOT required (and should not be ordered by the field) to provide local taxpayers the option to utilize


The offer for the 2021 Filing Season should be marketed to clients like any other free VITA site offering – generally, low-to-moderate-income taxpayers under the EITC income threshold of $57,000, and no issues that are out of scope for VITA volunteers (such as returns with Schedule E and Schedule F).


The Help Line support will be available: 

  • By Phone: 866-698-9435
  • Support hours: 10:00 AM – 10:00 PM (ET), seven days per week Reporting for Local SPEC Partners:

As in prior years, partner returns can be counted towards partner accomplishments for the 2021 filing season. Previous reporting was provided to SPEC-HQ at the zip code and county level; this year, it will be at the state level. SPEC-HQ is currently reviewing the available reports to determine the most effective method for allocating credit to MyFreeTaxes affiliates this year. 

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